Title: Mind Sync
Time: 2 weeks
Tools: People Centered Research, Prototyping, After Effects,
Video-Prototyping, Brainstorming Sessions on future scenarios,
Several Interviews, Creating Personas , Storyboards, Storytelling
Team: Liliana Lambriew & Håvard Lundberg
Task: How might Philips enable people to prevent and manage social
isolation and depression for chronic patients in the future?
Faculty: Angelia Oguntala & Luke Sturgeon
Collaboration with Philips Healthcare
Mind Sync is a futuristic concept for a small electronic implant that allows patients to communicate their diagnose and momentary situation with friends and family in a wordless manner. A smart technology constantly measures important medical data that represents their physical and mental health condition. This technology allows patients to sidestep discussions about their situation and instead shares it with close people by simply syncing. Friends and family can now communicate more with fewer words and take better care of each other without having to ask or explain.
We talked to several people with different physical and mental health issue to better understand the situation they are in and what it means for their everyday life. We were curious to find out about their daily routine and how it is being influenced by their diagnose. We were particularly interested in their relationship to friends and family as supporter, but also wanted to know why their diagnose lead to social isolation.
We created a persona combining different aspects of the most meaningful insights we got from the interviews and picked several future scenarios. We then brainstormed on what this future - in our case e.g. "Mind-reading will be used for security purposes by 2025." would mean in general, for society, politics, health care, education etc. Furthermore we placed our person in this scenario and talked about how this future could support their everyday life and avoid social isolation.
Many brainstorming sessions for several design challenges lead us to the brought concept of dropping a thought at a particular place on the street. This thought would then be accessible to other people passing by and allowing them to respond.
We invited another person for an interview and tested the concept of sharing a thought and letting others respond to it. During our interview a quote was picked that we then sent to a fellow student. She placed the text we sent her in a thought bubble and hang it up in front of our building. Next to it were smaller thought bubbles we had prepared and pens to fill them in. Our interviewee had no idea what we were preparing during the interview. When he stepped out of the building and saw and read through his thought together and the responses, he started crying in release and happiness about the kind words.
We talked to him as well as the responders to understand their feelings and motivation. Due to the GoPro we figured out who in the building left a note and gathered their experiences.